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FAQ

Frequently Asked Questions

Maghrebna.ma is a Morocco-focused online marketplace and booking platform that connects customers with hotels, homes, holiday rentals, car rental companies, event organizers, freelancers, and local service providers across Morocco.

Our goal is to make it easier for people in Morocco and visitors from around the world to discover local businesses, compare available options, and connect with trusted providers in one place.

Yes, maghrebna.ma is designed exclusively for the Moroccan market. You can discover businesses, accommodation, services, events, and car-rental options throughout Morocco, including popular destinations such as Marrakech, Casablanca, Rabat, Fez, Tangier, Agadir, Essaouira, Chefchaouen, and many other Moroccan cities and destinations.

Anyone can use maghrebna.ma to discover businesses and services in Morocco.
Our platform is designed for:

• Moroccan residents
• International tourists visiting Morocco
• Travelers planning a trip to Morocco
• Property owners and hosts
• Hotels, riads and guesthouses
• Car-rental companies
• Freelancers and independent professionals
• Service providers
• Event organizers and venues
• Moroccan businesses of all sizes

maghrebna.ma brings several categories together in one marketplace:

Homes & Rentals • Hotels & Accommodation • Car Rentals • Services • Events
Depending on the listings available in each destination, customers can discover accommodation, holiday homes, riads, hotels, rental cars, professional services, local providers, venues and events.

maghrebna.ma is designed to bring together the different parts of your Moroccan trip in one place.
Instead of searching separately for accommodation, car rental, local services, and events, you can use one Morocco-focused platform to discover what you need.

Yes. maghrebna.ma is designed for both Moroccan customers and international visitors.
If you are planning a trip to Morocco from Europe, the UK, the USA, Canada, the Gulf, Africa, or anywhere else in the world, you can use Maghrebna.ma to discover accommodation, car rentals, services, and events available in Morocco.

Yes, maghrebna.ma is designed to help travelers discover hotels and other accommodation options in Morocco. Depending on availability, accommodation may include hotels, riads, guesthouses, holiday homes, apartments, and other types of stays.

Yes, Riads are among the distinctive accommodation options in Morocco, particularly in historic cities and medinas. maghrebna.ma provides accommodation providers with an opportunity to showcase their properties and helps travelers discover Moroccan stays.

Yes, property owners and hosts can list eligible homes, apartments, villas, and holiday rentals on maghrebna.ma, subject to our platform requirements and applicable Moroccan laws and regulations.

Yes, maghrebna.ma is designed to feature accommodation and businesses in Marrakech, including hotels, riads, apartments, villas, holiday rentals, services, car rentals, and events.

Yes, customers can use maghrebna.ma to discover available accommodation and other businesses in Casablanca.

Yes, maghrebna.ma is intended to serve customers throughout Morocco rather than only one city. As the platform grows, customers will be able to discover an increasing range of accommodation, services, events, and rental businesses across Moroccan destinations.

Availability depends on the individual car-rental providers on maghrebna.ma. Listings may include economy cars, compact cars, sedans, SUVs, luxury vehicles, family cars, vans and other rental vehicles.

Some providers may offer airport pickup, airport delivery, or related transportation services. Always check the individual provider's listing for the services, locations, and terms they offer.

Yes. maghrebna.ma is designed to connect customers with Moroccan freelancers, professionals, and local service providers. Services may include photography, videography, cleaning, maintenance, beauty and wellness, home services, professional services, event services, and many other categories.

Yes, freelancers and independent professionals can create business or service listings to showcase their skills, experience, and services to customers in Morocco.

Yes, maghrebna.ma is designed to help customers discover events, venues, event services, and event-related businesses across Morocco. Depending on the available listings, this may include weddings, celebrations, conferences, entertainment, cultural events, venues, and other activities.

Yes, event organizers, venues, and service providers can use maghrebna.ma to showcase their event-related businesses and services. Customers can discover venues, photographers, decorators, entertainers, catering providers, and other event professionals where available.

Yes, maghrebna.ma is designed to help you discover businesses and services by destination and location. You can search for opportunities in the Moroccan city or area you are visiting or in the one where you live.

When reviews are enabled for a listing, customers can use reviews and ratings to inform their decision-making. We encourage customers to consider the complete listing information, provider details, reviews, and applicable terms before making a booking or purchase.

Yes, it's free. Any booking price, service price, deposit, cancellation charge, or other amount applicable to a particular transaction will depend on the provider's listing and terms.

maghrebna.ma's business model is based on provider subscriptions rather than charging a commission on bookings. maghrebna.ma does not charge businesses a percentage commission on their bookings under our standard subscription model. Any third-party payment processing charges or provider-specific fees, where applicable, should be checked before completing a transaction.

Where online booking is available, you can select the listing, review the available information, choose your preferred option, and follow the booking process. For listings that require an inquiry or direct communication, you can contact the provider using the contact options available on the listing.

Yes, when contact options are available, customers can communicate directly with the business or provider about availability, services, pricing, and other questions.

maghrebna.ma is a marketplace connecting customers and providers. Customers should review the listing information, provider details, reviews, terms, and any applicable documentation before making a transaction. Businesses and providers are responsible for the accuracy of the information they publish and for delivering the services they offer.

Yes, hotels, riads, guesthouses, resorts, holiday accommodation providers and other eligible accommodation businesses in Morocco

Your business profile can help you showcase your accommodation, photographs, facilities, pricing, business details, availability, and customer reviews. maghrebna.ma provides Moroccan accommodation providers with another digital channel through which potential customers can discover their businesses.

No, only a monthly subscription fee instead of giving maghrebna.ma a percentage of every booking.

A subscription gives your business a predictable marketing cost. Instead of paying a percentage of every booking, your maghrebna.ma subscription gives you access to the platform according to the plan you choose, while your bookings remain commission-free.

Where supported by the platform, accommodation providers can present different pricing options and availability information through their listings. Providers are responsible for keeping their pricing and availability information accurate.

Your listing allowance depends on the subscription plan you choose. maghrebna.ma's plans are designed to accommodate everyone from individual property owners to larger property businesses.

Yes. Property listings can showcase photographs and other relevant information to help customers understand the property before making an inquiry or booking.

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Yes. Depending on your subscription and listing allowance, you can showcase eligible properties in different Moroccan locations.

Yes. Moroccan car-rental companies and eligible vehicle rental businesses can create listings.

Your listing allowance depends on your subscription plan. Our higher plans are designed for businesses with larger vehicle fleets.

No. You pay for your selected subscription rather than giving a percentage of each rental.

Yes. Car rental providers can showcase their vehicles and provide relevant rental information, pricing, and terms through their listings.

Yes. Providers can receive customer inquiries through the contact methods available on their listing.

Yes. Freelancers, independent professionals, and local service providers in Morocco are welcome to showcase their services.

maghrebna.ma is designed to support a wide range of Moroccan services, including creative services, photography, videography, home services, maintenance, beauty and wellness, professional services, event services, and other legitimate local services.

Yes. Your subscription determines how many active listings you can maintain. This allows freelancers and service businesses to showcase different services, packages, or specialties.

No, we do not charge a percentage commission on your earnings. You pay your subscription and keep your agreed service revenue, subject to any applicable payment-processing costs or other charges disclosed to you.

Yes. Event organizers, venues, and event professionals can promote their services and reach customers seeking events and related services in Morocco.

Your profile gives potential customers a place to discover your services, view your information, photographs, pricing, and reviews, and contact or book you where booking functionality is available.

Depending on the applicable category and listing requirements, events such as weddings, private celebrations, conferences, corporate events, entertainment, cultural events, workshops, and other legitimate events.

No. maghrebna.ma's standard business model is subscription-based and does not charge a percentage commission on bookings.

Yes. Businesses and providers are responsible for ensuring that their listing information, prices, availability, photographs, descriptions, and business details are accurate and up-to-date.

First, contact the provider using the contact details associated with the booking or listing. If the matter concerns maghrebna.ma's platform or booking process, contact maghrebna.ma support through the available support channels.

Yes. If you believe a listing contains misleading, inappropriate, fraudulent, or prohibited content, you should report it to maghrebna.ma for review in accordance with our platform policies.

Morocco offers a wide variety of destinations, including Marrakech, Fez, Casablanca, Rabat, Tangier, Essaouira, Agadir, Chefchaouen, and destinations around Merzouga and the Sahara. The best destination depends on whether you are interested in culture, beaches, shopping, food, history, nature, desert experiences, or relaxation.

Riads are traditional Moroccan accommodation, particularly associated with historic medinas. They can be found in destinations such as Marrakech, Fez, Essaouira, and other Moroccan cities.
maghrebna.ma provides accommodation providers with a platform to showcase eligible riads and helps travelers discover available stays.

Yes. Car-rental companies on maghrebna.ma may offer vehicles suitable for exploring Morocco.
Always check the rental company's terms, insurance, mileage policy, deposit requirements, pickup location, and driving requirements before confirming your rental.

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Yes. Moroccan service providers and businesses, depending on the destination and available listings, services may include photographers, event professionals, transportation-related services, home services, beauty and wellness providers, and other local professionals.

Discover events, activities, venues, and local providers. Availability varies by destination and season.

maghrebna.ma allows Moroccan businesses to build an online presence, showcase their products or services, reach customers, and receive inquiries or bookings through a Morocco-focused marketplace.

No. It is designed for everyone, from individual freelancers and property owners to hotels, car rental companies, event businesses, and larger organizations.

Yes, a Moroccan company focused on a platform that connects customers with businesses and service providers operating in Morocco.

maghrebna.ma is focused exclusively on Morocco, but customers can access the platform from anywhere in the world. Whether you live in Morocco or are planning your Moroccan holiday from abroad, you can use maghrebna.ma to discover Moroccan businesses and services.

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Our mission is to make it easier for people to discover and connect with businesses across Morocco while giving Moroccan businesses, property owners, hotels, car rental companies, freelancers, and event professionals a simple way to reach more customers.

For customers: Search maghrebna.ma and discover what Morocco has to offer.
For businesses: Create your business profile, choose a subscription plan, and start listing your services.