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How to Handle a Booking Request

Got a booking request? Handle it in 3 simple steps.

You decide · Guests pay you directly · 0% commission

Open my bookings

Find it any time in Dashboard → Bookings

Watch it in 50 seconds

Video in Moroccan Darija

  1. Bookings page with one pending request
    1

    A request arrives

    You get an email, and it waits in Bookings → Pending

  2. Booking request with dates, guests, price and the Approve and Reject buttons
    2

    Check and decide

    Dates, guests, price, then Approve or Reject

  3. Approved booking with the Confirm Payment button
    3

    Welcome your guest

    They pay you on arrival, then tap Confirm Payment

Questions about a booking? We’re happy to help.

Contact us

Questions

Can I ask the guest something first?

Yes. Tap Message on the request before you approve it.

What if I can’t host on those dates?

Tap Reject. You can send the guest a short message to explain.

How do I get paid?

The guest pays you directly, usually on arrival. Maghrebna takes no commission.

What does Confirm Payment do?

It marks the booking as paid, so your list stays up to date.